Client outcomes

What good accessibility actually looks like.

From first audits to embedded maturity — real stories from organisations that chose to take accessibility seriously.

Financial Services

ING came to us with a familiar challenge: multiple digital products, inconsistent accessibility standards, and growing pressure from the European Accessibility Act deadline.

Over 18 months, we worked alongside their design and engineering teams to audit their core customer-facing products, build a shared component library with accessibility baked in, and deliver capability training across four product squads.

94%
WCAG AA pass rate (up from 41%)
4
product squads trained
EAA
compliant ahead of deadline
"AccessibleMe didn't just audit our products — they helped us build the skills and processes to get it right going forward."
— Senior UX Lead, ING Digital
ING
Tier 2: Audit & Enablement
+ ongoing Tier 3 retainer
Engagement length
18+ months
Financial Services
Tier 1 → Tier 2 journey

Virgin Money: Kickstarter to full accessibility programme

Starting with a focused Kickstarter engagement, Virgin Money quickly recognised the depth of accessibility debt across their digital products. We supported a full programme of remediation, training, and process change across their web banking platform.

  • Full WCAG 2.2 AA audit of 3 key customer journeys
  • Design system accessibility review and remediation
  • Screen reader testing with NVDA, JAWS, and VoiceOver
  • Accessibility champion programme launched
Events & Media
A11yShip programme

CloserStill Media: Building accessibility culture through A11yShip

CloserStill Media ran our A11yShip experience across their product and technology teams — 45 participants across 3 cohorts. The gamified format made accessibility learning approachable, memorable, and genuinely enjoyable for teams who'd previously found the topic daunting.

  • 45 staff trained across design, development, and content
  • 92% of participants rated experience 4/5 or higher
  • Internal accessibility peer-review process established
  • 3 product squads now run their own a11y reviews
Technology
Tier 3: Sustained Maturity

Same Solutions: Embedding accessibility in product delivery

Same Solutions engaged us as an ongoing accessibility partner — joining sprint reviews, advising on new features before build, and running quarterly health checks across their SaaS platform.

  • Embedded accessibility review in sprint ceremonies
  • Quarterly WCAG health checks with trend reporting
  • Accessibility requirements now in product backlog template
  • 0 accessibility regressions in last 6 months
Education / Awards
Audit & Statement

QS Awards shortlisted: Accessibility-first event platform

We were brought in to assess the accessibility of a major awards event platform — reviewing the registration flow, nomination portal, and live voting system. Our audit findings informed a round of targeted remediation that resulted in a WCAG 2.2 AA compliant platform and a QS award shortlisting for inclusive design.

  • End-to-end audit of registration and voting flows
  • WCAG 2.2 AA compliant platform achieved
  • Published accessibility statement with enforcement route
  • QS Award shortlisted for Inclusive Design

Our approach

Every engagement is different. Every client gets a tailored plan.

We don't apply one-size-fits-all audits. We start by understanding your product, your team, and your constraints — then design an engagement that will actually move the needle.

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Want results like these?

Tell us where you are and what you're trying to achieve. We'll put together a plan.

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