Legal
Privacy Policy
Last updated: January 2025
Summary: We collect only the information we need to respond to your enquiry and deliver our services. We don't sell your data, we don't use advertising trackers, and we don't use third-party analytics. You have full rights over your data under UK GDPR.
1. Who we are
AccessibleMe is an accessibility consultancy operating in the United Kingdom. Our website is accessibleme.solutions. For data protection purposes, AccessibleMe is the data controller for information you submit through this website.
Contact us at: hello@accessibleme.solutions
2. What data we collect and why
Contact form submissions
When you submit the contact form on this website, we collect your name, email address, organisation, and the content of your message. We use this information solely to respond to your enquiry and, where relevant, to follow up about our services. The legal basis for this processing is legitimate interests (responding to business enquiries).
Accessibility preferences
If you use the accessibility toolbar on this website (high contrast mode, dark mode, text size settings, and so on), your preferences are stored in your browser's localStorage. This data never leaves your device and is not transmitted to us.
Cookie consent
We record whether you have accepted or declined our cookie notice, using your browser's localStorage. Again, this data stays in your browser only.
Service delivery
Where you engage us for accessibility services, we may collect additional information — such as access credentials to your digital products for testing purposes. This is governed by our engagement terms and a separate data processing agreement where required.
3. What we don't collect
We do not use Google Analytics, Meta Pixel, or any other third-party tracking or advertising tools. We do not use cookies for tracking or advertising purposes. We do not collect IP addresses or browsing behaviour. We do not share your data with third parties for marketing.
4. How long we keep your data
Contact form submissions are retained for up to 12 months after our last correspondence, unless a longer retention period is required by law or by an ongoing client relationship. After that period, we delete the data securely.
5. Your rights under UK GDPR
Under UK GDPR, you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate or incomplete data
- Erasure — ask us to delete your data in certain circumstances
- Restriction — ask us to limit how we use your data
- Objection — object to processing based on legitimate interests
- Portability — receive your data in a structured, machine-readable format
To exercise any of these rights, email us at hello@accessibleme.solutions. We will respond within one calendar month.
6. Complaints
If you're unhappy with how we've handled your data, you have the right to complain to the UK's Information Commissioner's Office (ICO) at ico.org.uk.
7. Changes to this policy
We may update this policy from time to time. We'll update the "last updated" date at the top of this page when we do. We encourage you to review this page periodically.
8. Contact
For any questions about this policy, please contact us at hello@accessibleme.solutions.